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sonyap
First Molar I

Re: Letter with specific appointment date

Sorry @jdowner , I saw this yesterday and completely forgot to respond.  Yes, the patient has a recall appt scheduled on 10/21/21.

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jdowner
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Re: Letter with specific appointment date

ok.  It might be good for me to get in and look at it with you and see what is happening. 

 

I'll send you an email directly so we can work out when a good time will be. 

Johnathan Downer | Technical Support Analyst
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jdowner
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Re: Letter with specific appointment date

So that the solution is a part of this tread

 

The cause of the variable not working for the user was due to the document being created to be based on Appointment data. 

In order for the PWNextRecallAppt variable to work the document needs to be based on Patient Data. 

 

jdowner_0-1634232719052.png

 

Johnathan Downer | Technical Support Analyst
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