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sonyap
First Molar I

NEED HELP REMOVING PLANBILL ASAP

@jdowner @robertangus 

Can someone please log into my computer and "edit ledger record directly"?

I have to send an account history (likely a ledger printout) to an elderly patient and she is already confused about her bill - there is no way she is going to understand the payplan that happened at the end of 2022 and we accidentally made the Jan & Feb 2023 payments as 2022 payments.

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jdowner
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Moderator

We were able to assist with this issue over the phone and discussed the options to find the best solution.

Johnathan Downer | Technical Support Analyst