I have been told that Practice Works can not generate a report that shows claims that have been put on hold. This is really important and needed.
I've been trying to find a way to do this for most of this morning without luck. I'm not finding a variable field associated with the "hold" status on claims to reference in an expert and practiceworks doesn't actually create a claim to track until it's taken off hold. I'm tagging @tyson_edwards to see if he has any ideas.
I strongly second the need for this report. It's just out of luck that we discover check outs that have claims/procedures placed on Hold and forgotten. These are dollar left on the table! It's too easy to put stuff on hold and forget. There needs to be a report to audit this.
Please prioritize this for your next release. I'm sure many users don't even know this is happening to them and will benefit right away ($$).
It's something I do have written up but it doesn't look like we will be getting to it for V10. We will be evaluating priorities for the next release (V10.1) over the next couple months.
I will keep you posted.
The more comments we get here for it, the better our argument is that it's needed!
I'm wondering if the claim would show on the Collection Watch report. I think it would have to be on hold for 30 days before it shows up, but that's better than losing track of it altogether.