cancel
Showing results for 
Search instead for 
Did you mean: 
CS Dental Employee
CS Dental Employee

PracticeWorks 9.1 - New Defect: Notes set to "Alert!" do not Pop Up When Opening Chart

Hello PW Community,

I just wanted to let everyone one know we have discovered a potentially serious defect in the 9.1 version of PracticeWorks. 

  1. When in the chart, adding a note and marking it as an "Alert!" will not pop up the Notes window when the chart opens. Offices sometimes use this for Med Alerts and Allergies. 
    Screen Shot 2019-07-25 at 1.41.04 PM.png

  2. The red [ ! ] still displays on the chart, just the popup doesn't occur.
    Screen Shot 2019-07-25 at 1.45.05 PM.png
     

We have the fix for this. It will be in PW version 10 out in October.

Sorry for any inconvenience.

Thanks,
Tyson

 

Tags (2)
1 Reply
CS Dental Employee
CS Dental Employee

Re: PracticeWorks 9.1 - New Defect: Notes set to "Alert!" do not Pop Up When Opening Chart