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CS Dental Employee
CS Dental Employee

PracticeWorks version 10 allows deleting of patient records

Deleting a Patient Record

 To ensure compliance with a patient's "right to be forgotten," PracticeWorks now provides a way to permanently delete a patient's record.

  • The patient must have an Inactive status, with a zero balance and no outstanding transactions. (Active checkbox on Clipboard is deselected.)

  • When the deleted patient is not their own Responsible Party (RP), the RP's ledger still lists the transactions, but the patient's name is deleted.

  • The Audit Log records patient deletions, as well as deletions that are cancelled before being confirmed.

  • Once a patient record is deleted, it cannot be retrieved.