Resubmitting Insurance Claims/Duplicate Claim

[kpratt]

How do we avoid a "Duplicate Claim" designation from an insurance company when resubmitting a claim with additional information that was requested by them?

[Anon · Accepted solution]

Try this, when you post the original payment or no payment on the claim under each line item there is a resubmit option(right hand side click on the text. When you process the denial, select the option "resubmit" and attach the additional information in the notes section or narrative,

[kpratt]

Thanks so much. This was the answer I was looking for.

Kristy