When I open the charting module for a 20 year old patient it shows the mixed dentition and not the adult dentition.How do I change the chart to the adult dentition? I know the default for a patient over 10 years old should be the adult dentition.
To change from Primary to Secondary dentition, select the primary teeth you'd like to change. Once selected click the "Secondary" button:
After you click the button the teeth will be changed.
Let us know if you have any further questions about this.
I've seen that happen when the age of the patient wasn't initially know, entered for an age with primary dentition, then changed to the correct age.
You can also check your PracticeWorks Configuration settings here:
The configuration is under Start->Programs->CS PracticeWorks->Configuration of PracticeWorks. Select the menu option Setup, then General Configuration. You'll see the screen above. Expand the Charting section and you'll be able to set the youngest age for primary dentition.