eBackup Service Migration to 3rd Party Partner (SYS IT Services Datto) October – December 2021
In addition, SYS IT Services is HIPPA compliant and has expert level experience and knowledge supporting and implementing Carestream Dental Practice Management Software solutions (15+ years).
Email to Carestream Customers:
Dear Valued Customer,
For many years, Carestream Dental has provided services to our valued dental practices to protect and backup your critical data. With today’s rapidly changing cybersecurity risks, Carestream Dental has decided to enhance this service by partnering with SYS IT Services powered by Datto Technology. Datto is the world’s leading provider of cloud-based software and security solutions. We are confident that Datto’s solution ensures your data is protected against everchanging threats and provides our customers with the most technologically advanced solutions in the market.
Datto’s technology covers everything from proactive dynamic detection and prevention to fast, flexible recovery from cyber incidents. Datto’s file protection services defend against costly downtime and data loss in servers, virtual machines, cloud applications or anywhere data resides. Datto has won many awards for its rapid growth, product excellence and superior technical support.
This notification serves as the first step in the process of transitioning to SYS IT Services to ensure business continuity for your File Protection services. A representative from SYS IT Services will be contacting you in the next few weeks to schedule the installation of the new service, migration of your data backup and to set up the billing directly with SYS IT Services. There will be no changes in the price that you pay today. You will, however, have the option in the future to explore upgraded enhancements to your existing service. Moving forward, SYS IT Services will be your direct point of contact for billing and customer service.
We are excited about our new partnership with SYS IT Services powered by Datto Technology. Carestream Dental is confident that the Datto solution will further protect your data and eliminate the possibility of experiencing service interruptions and performance degradation posed by evolving cybersecurity threats.
To learn more about SYS IT Services and Datto’s file protection service offering, please visit their website.
If you have any questions about your current agreement, please contact customer service at firstname.lastname@example.org.
Frequently Asked Questions
eBackup Migration FAQs
1. What is SYS IT Services and what is its relationship with Datto? Datto does not sell direct to consumers but works with partners they called Managed Service Providers (MSP). SYS IT Services is a top Platinum Level Datto partner. SYS IT Services specializes in network security and business continuity/disaster recovery solutions. SYSs IT provides a wealth of experience delivering, engineering and supporting Datto's solutions.