In the past, we have used a shortcut for making recall appointments while still in the charting module. We created a button accessing the phone inquiry and then were able to highlight patient and click the "make appointment" button. We have a few new employees and I need to train on the computer--noticed that the button in no longer live in version 9.1. Not sure when this occured-none of the employees alerted me to the change. I have tried changing the mode and also editing the button but with no success.
Anyone have an answer to my problem or another shortcut for making an appointment in charting.
That has been turned off several versions ago. It is greyed and at this time there is not a way to recreate your steps to make an appointment without minimizing the chart. I did test several other possibilites and all showed make appt greyed out.