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mbusinelle
Premolar I

missed appointments

How do you handle missed appointments in your offices?  For instance, the appt history only shows the last three missed appointments.  How do you show more than that?

Is there a way to create a popup that would show the patient has multiple missed appointments?  

2 Replies
debi_peterson
CS Dental Employee
CS Dental Employee

Re: missed appointments

The count will always count the total of missed appointments, but there is no way to make PW display more than the last 3 occurances.

mbusinelle
Premolar I

Re: missed appointments

Do you know what other offices might do to keep up with this? Since the last three may be excused, what if the patient has 6 that were last minute. Any thoughts?
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