Front office and Back office is separated by distance or a door. An alert is needed to inform staff of patient readiness or movement, etc.
For example, even though the appointment changes color, the staff is not constantly looking at the screen. There are other, third-party software (Message Pal, BlueNote) that we can use to alert the staff when someone is here. Would be nice to have SoftDent automatically do that for us and then keep a record of it.