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Appointment Duration Selector R4 Clinical+

Appointment Duration Selector R4 Clinical+

0 Kudos

I think it would be a good idea when booking a patient into an appointment slot that the duration selector gives the time available in the slot and not  8 Hours!

Mistakes are being made by members of staff selecting the 8 hours which can close off the diary for a whole afternoon.  It has happened to us.  The clinician asked what had happened to his diary in an afternoon a couple of weeks ahead and why was it closed off.   It took us all ages to work out it was a miscellaneous slot that had a duration of 8 hours 

It would also be helpful and quicker for the staff member making the appointment that he/she knows how long there is in the slot and not just 8 hours.

Difficult to explain but I hope I made it as clear as possible.

Kate

Barnton Dental

Edinburgh

2 Comments
CS Dental Employee
CS Dental Employee
Rick - will you be attending the AAO this year?
simonhancock
Canine III

Hi Kate,

Many thanks for taking the time to post this. It will be interesting to get as many opinions as possible on this that we can then feed back to our development team to consider.

Simon