On the claim forms, box 42 says remaining months/total months but only total pulls through. Confusing and it should be fixed. Thx.
also need ability to add boxes 24-31
Good day Paula ( @paularyfa ),
The "Remaining Months" section of field 42 is only used for monthly continuation of treatment claims. You will find that all cont TX claims do properly pull in the remaining number of months. Actual, one-time and pre-authorization claims will only show a total number of months as those types of claims do not require "remaining months" information.
Fields 24-31, meanwhile, are handled by the "Record of Services" section of the claim form.
Phil Carter / OrthoTrac Escalations
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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