Medical Alerts should have their own place . We use charting and "Alerts is the only option front desk has to inform clinical staff/Dr. For example: Patient has HIV and Latex allergy. That's 1 pop up put in initially at start. 2nd alert-financial update for Dr. 3rd alert M has question for Dr 4th alert dentist has question. When the clinical staff opens chart the HIV/Latex which are EXTREMELY important get lost beneath the other 3 alerts. Medical history is crucial and deserves it's own place. Also, it shouldn't automatically pop up for patient to see until you click the hide button. Ideally there would be an emblem alerting staff of medical condition. as far as the fix please note -It's counter productive that the clinical staff be required to access anything other than clinical charting to view medical history , and the same for front desk be not be forced to open charting.