Due to upcoming changes to the Data Protection Act (GDPR) in May 2018 we will need to collect consent from each patient to allow us to contact them by phone, e-mail and text. My understanding is that this consent needs to be recorded somehow and my question is if there any updates planned in R4 making this exercise easier. Currently there is no way of registering patients preferences. This could perhaps be added to the <<Personal>> tab.
As R4 is used for recalls and reminders by text and e-mail it will be helpful if such functions are built in. As a practice we frequently also use the queries function to create specific patients lists for targeted marketing such as offers.