dear R4 development team. I have been banging this drum for many years now and I thought I was told it would be implemented.
Could I please ask you to add an outstanding balance to the treatment tab. Which takes into account the pre payments and the total due before actual items have been completed. I have been told to complete items to achieve this result but If they are completed before the work is done this leaves our clinical records in a mess and open to confusion and criticism.
Many of my colleagues have complained and left R4 for this very issue. Exact seems to manage it as do other systems. Please please make R 4 better!
I have lost many hundreds of pounds due to patients refusing to believe a receptionists value