We would like to make a suggestion about the benefits calculations. We frequently manually change the “used-to-date” when patients see other providers outside our office. When we later run a “reset benefit” followed by a “benefit recalculation” the system only calculates what we have been paid directly by their insurance company, and not the amount we manually entered. Is there any way to add a field or other method to include the amounts paid to other providers so we don’t cover up our efforts to keep a true tally of their used-to-date?
