It would be awesome to have an instant messenger feature in PracticeWorks. We are in constant need to for communication between our clinical and front teams and between workstations. It would be great to have an internal instant messenger feature that would provide communication between our teams and Drs and keep it private from the patients and be HIPAA compliant. Any ideas or recommendations on IM programs to use??
Unfortunately we do not have a interoffice communication messenger available. We don't officially have any that we recommend either. However, I commonly see offices using one called Bluenote. there are a few others out there if you do a Google search for Dental intra-office communication. or even Dental interoffice communication. Also, Google has a IM software called "Google Hangouts" which at the moment is their primary instant messenger, but they are bring out two new messengers for general use and transitioning Hangouts to be business oriented. depending on your needs. Buenote is one designed for dental offices though.