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tmslaug2
Canine III

Insurance Tracking

Please share ways your offices are tracking insurance requests for additional information.  Thank you.

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3 Replies
CS Dental Employee
CS Dental Employee

Re: Insurance Tracking

Good morning Tammy,

Are you referring to rejections or additional explanations for why treatment was performed?
Thank you,

Jeremy

tmslaug2
Canine III

Re: Insurance Tracking

Primarily when an insurance company asks for additional information before they can process the claim. But any insurance tracking tool or workflow would be helpful.

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sonyap
Premolar II

Re: Insurance Tracking

I just put a note in the claim contacts.  Then when I run "outstanding insurance claims" report, I can see whether or not it is still outstanding and follow up with the insurance company accordingly.  I'm not sure if that is what you are looking for.