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stravers
Canine II

Medical Insurance

I have had a few patients lately ask me to send a pre-treatment estimate to their medical insurance.  I don't see an option in the treatment plan to send a pre-determination to Medical Insurance. It only give me the option of primary and secondary dental insurance. Does anyone have advice on how I can do this? Thanks in advance.

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3 Replies
Moderator
Moderator

Re: Medical Insurance

Sarah,

   There currently is not a way to create a Medical Claim Pre-Treatment estimate within PracticeWorks. This is something Development is aware of and may take a look at for future releases. I'm tagging Jeremy Uriz on this as well. juriz‌ You may want to check out his thread on the upcoming updates here and I know he's looking for feedback for future updates as well.

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cplummer
Canine III

Re: Medical Insurance

We currently use a 3rd party software to send pre-d's and claims to medical insurance. It is some what of a pain, but has seemed to work pretty well for our office. Another option you could look into is some insurance companies allow you to file medical online... hope this helps for now!

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sonyap
Premolar II

Re: Medical Insurance

You can send a medical claim from Practice Works, but I don't think the HCFA-1500 can be used for pre-determinations.  Usually you have to call the insurance company's pre-auth line.

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