cancel
Showing results for 
Search instead for 
Did you mean: 
kpratt
Canine III

Resubmitting Insurance Claims/Duplicate Claim

Jump to solution

How do we avoid a "Duplicate Claim" designation from an insurance company when resubmitting a claim with additional information that was requested by them?

Labels (1)
0 Kudos
Reply
2 Replies
bert
Premolar II

Re: Resubmitting Insurance Claims/Duplicate Claim

Jump to solution

Try this, when you post the original payment or no payment on the claim under each line item there is a resubmit option(right hand side click on the text. When you process the denial, select the option "resubmit" and attach the additional information in the notes section or narrative,

kpratt
Canine III

Re: Resubmitting Insurance Claims/Duplicate Claim

Jump to solution

Thanks so much. This was the answer I was looking for.

Kristy