Customer Guidance for WannaCrypt(Ransomware) attacks
In March 2017 Microsoft released a security patch for supported operating systems, however systems such as XP, Server 2003 and Vista were not included and were/and will remain vulnerable to such attacks carried out on the 12th May 2017.
All users should review their systems to ensure they are protected:
- If you are running Windows Pro 7, 8 , 10, Server 2008, 2012 ensure windows update is run.
- Users running Microsoft XP, Vista or Server 2003 should upgrade their hardware/software to the latest operating system.
- Update Anti Virus definitions.Note: Antivirus may not be effective if running on a non supported operating system.
- Backup, Backup, Backup!!
Single backup solutions may also be susceptible if a system has been attacked. It is recommended that multiple backups are obtained or use of an online backup system that will keep at least 30 days worth of data.
For any issues or concerns please feel free to respond to this thread or call our Support desk on 0845 230 2451 or our sales team on 0800 169 9696 regarding Online Backup solutions and updating your hardware.