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notley
Canine II

New Data Protection Act (GDPR)

Hello,

Due to upcoming changes to the Data Protection Act (GDPR) in May 2018 we will need to collect consent from each patient  to allow us to contact them by phone, e-mail and text. My understanding is that this consent needs to be recorded somehow and my question is if there any updates planned in R4 making this exercise easier. Currently there is no way of registering patients preferences. This could perhaps be added to the <<Personal>> tab.

As R4 is used for recalls and reminders by text and e-mail it will be helpful if such functions are built in. As a practice we frequently also use the queries function to create specific patients lists for targeted marketing such as offers.

I look forward to your comments.

Regards

3 Replies
paulliano
Canine III

Re: New Data Protection Act (GDPR)

Personally I think this is an essential update for any practice management software.

i would like to add my vote it becoming an idea for development.

I think therefore you should add this to the “ideas” section to get better feedback & exposure to Caresteam.

notley
Canine II

Re: New Data Protection Act (GDPR)

Paul,

Thank you for the suggestion. I have now posted it as an idea.

Regards

paulliano
Canine III

Re: New Data Protection Act (GDPR)

Hi Mete,

I did’t realise it was you! We met once, introduced by your Therapist Sam  I hope all goes well?

I like your idea! Hopefully a few suggestions from real users will improve R4.

I also have an idea on the site about a check-in kiosk, which I really hope will be taken forwards. “Like it is you like”

Regards Paul