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R4 not backing up

Automatic and manual backups not working since last update

any suggestions how to fix this before putting in a call to helpline

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CS Dental Employee
CS Dental Employee

Re: R4 not backing up

With something as important, as a backup I recommend you call the helpdesk to get it sorted out. 

However the R4 backup is an application that runs from start > programs > startup > R4 backup. You could try open that manually, then click dbbackup now to see if it backs up.

Hope that helps. 

Kind Regards

Liam Rushton 

Re: R4 not backing up

Thanks we've tried manual back up a few times this morning but it has failed to complete

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