Showing results for 
Search instead for 
Did you mean: 

How to send recalls

How to send recalls

The attached job aid shows you how to send recalls using the CS R4 practice management system

Labels (3)


I understand how to run recalls and to include a query for NHS or Private only patients, but is it possible at the same time to select a different recall message for each scheme of patients, for example an NHS patient would receive a different recall message than a Private patient, at the moment there is only one set email/sms/letter template in document manager for recalls and that is sent automatically when you run recalls and hit send recall...


This is not currently possible inside the R4 Practice management system
If you think this would be a good idea for the development team to add in the future, please make a post on the ideas page:



Version history
Revision #:
2 of 2
Last update:
‎03-10-2021 09:04 AM
Updated by: