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kayj139
Premolar I

ACORN - Wales

Hi everyone,

Just had a really confusing rejected claim.  We sent off a straightforward 12 UDA claim and we have had it rejected saying "Acorn and Exam both on same claim"  - any ideas why this has been rejected??

Thanks

Kay

 

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Dave_P
CS Dental Employee
CS Dental Employee

Hi Kay,

 

Thanks for your message but one of our agents would need to dial on and have a look at the claim could you please call the helpdesk please. 

 

The lines have been very busy this morning but currently no calls are queuing.

R4+ Support Team: 0330 094 8194 (Option 1)

Cheers

Dave 

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