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Moderator
Moderator

CS Remote Forms

Following on from our Webinars covering CS Remote Forms I am happy to share a link to register interest in this service.

This service provides the ability for practices to send medical questionnaires and COVID triage forms to patients for completion at home, prior to any practice visits.

Please complete the form on the link for more information.

https://www.carestreamdental.com/en-gb/csd-products/eservices/eservices-for-cs-r4/form

21 Replies
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Canine II

Re: CS Remote Forms

CS forms is now setup and initial impressions are good however It was alll setup remotely & I have no informaion on how to add/ modify etc.

1.Responses are being received by the wrong E-mail address. No one has asked me how I would like this setup

  1. I have no idea how to administrate change/add forms etc
  2. Medical history form is of limited use as it is as simple tick yes that they are receiving treatment or taking drugs but no ability to enlighten us with free text as to what the treatment might be or what drugs it is they are actually taking, this makes the information I am receiving of limited use.

 

Hopefully someone will contact me on  how to streamline and improve things.

A PDF manual would be nice.

Regards,

Matthew

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Moderator
Moderator

Re: CS Remote Forms

Hi Matthew, 

I will email you to get your details so we can assist. 

Kind Regards

Matt

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Canine II

Re: CS Remote Forms

Many thanks for the assistance that I have received in fine tuning what looks like is going to be a very useful additional feature

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Canine II

Re: CS Remote Forms

Same here. We had Remote Forms installed remotely on Thursday last week, but need guidance on how it works, and how it can be modified to our needs.
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Moderator
Moderator

Re: CS Remote Forms

Hi,

I am currently working on some handouts on how to create new forms and modify the existing forms that can be sent out in CS Remote Forms.  In addition, we are planning on running a few free webinars on CS Remote Forms.

Further details will be available shortly and will be posted on the Exchange.

Regards

Stephen

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Canine II

Re: CS Remote Forms

Lots of our patients are managing to fill the forms in & the automated arrival into the Comms Tab is very neat: We are adjusting our other patient Comms to make them aware of what is happening. To be aware of the E-mail address that they are coming from & that the DOB & post code need to be entered in the perfect format for the links to work. With more detail on the medical history and it will be perfect

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Canine II

Re: CS Remote Forms

Any sign of this yet, we supposedly had this installed last week, but have no idea how it has been set up and how it operates, would really appreciate some feedback ASAP. As we reopen tomorrow, we currently have no idea what patients will be receiving if anything.
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Moderator
Moderator

Re: CS Remote Forms

Hi all, 

We will have an update for you today on this. 

Apologies for the time it has taken. 

Matt

 

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CS Dental Employee
CS Dental Employee

Re: CS Remote Forms

We are pleased to announce the new training classes available for Remote Forms. 

All CS R4+ webinars including these sessions can be found here www.gotostage.com/channel/csr4

The selection of classes specific on this topic can be found here;

Date

Time

Registration Link

Monday 29th June

16:00

https://attendee.gotowebinar.com/register/5502382104203323659

Tuesday 30th June

14:00

https://attendee.gotowebinar.com/register/8471950805082400267

Wednesday 1st July

13:00

https://attendee.gotowebinar.com/register/2758888387158332683

Thursday 2nd July

12:00

https://attendee.gotowebinar.com/register/7467443579016059915

Friday 3rd July

10:00

https://attendee.gotowebinar.com/register/5210140709633815563

 

As of Monday, there will also be some quick start guides for easy navigation.  We will post them here, we will also email them to all existing users.