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DawnEllis
Canine II

Cancelling Patients

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It would be really helpful if when you cancelled a patient you had the option the send a SMS message to inform the patient of the cancellation rather than having to phone them

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liamrushton
CS Dental Employee
CS Dental Employee

Re: Cancelling Patients

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Good Afternoon

Providing you have SMS feature turned on in your R4 system, you could send a text message via the patient comms tab. 

Go into the patient record, click comms, then click Blank SMS.
Type in the message and click OK. 

Hope that helps

Kind Regards
Liam Rushton

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liamrushton
CS Dental Employee
CS Dental Employee

Re: Cancelling Patients

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Good Afternoon

Providing you have SMS feature turned on in your R4 system, you could send a text message via the patient comms tab. 

Go into the patient record, click comms, then click Blank SMS.
Type in the message and click OK. 

Hope that helps

Kind Regards
Liam Rushton

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DawnEllis
Canine II

Re: Cancelling Patients

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Thank you Liam