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WDP59
Canine II

Changing time format

Hey! 

Seems a silly question but does anyone know how to change the time format on the R4 system to 12 hour clock? A couple of our reception team seem to be struggling with the 24hr clock, Booking in at 14:00 but telling the patient 4pm because they are seeing the 4. Crazy i know but any suggestions? Carestream recommended changing the time format on the computer and R4 may sync however it has not. 

Thanks 

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matthewbridge
CS Dental Employee
CS Dental Employee

Re: Changing time format

Hi @WDP59,

Many thanks for your post.

Unfortunately it is not possible to change to 12 hour clock, R4 doesn't track time settings based on the PC settings because of how it enters data into the SQL database.

Regards

Matt