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Canine II

Charting Issue - Palatal Veneers

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I have spoken to helpdesk who was not able to resolve my query and suggested I ask on the Exchange as this might be a design issue. 

We are trying to chart palatal veneers. There is no option to choose  surfaces when charting veneers and as such a new code was created for " palatal veneers" - the problem is it doesnt show up as a veneer on the chart only in the description. In order for us to talk the patient through the treatment plan , it is important that it shows up on the chart as a veneer. The technician helping suggested that we add it as a composite filling so that it shows up in the chart , and yes it does show up as a filling but not a veneer. The problem is that if it shows up looking like a filling there is no way to distinguish between a filling and a palatal veneer. 

IF you click on a normal veneer it comes us on the buccal side as a veneer on the chart, surely there must me a way of doing exactly the same but showing up on the chart on the buccal side ?

Help will be appreciated.

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CS Dental Employee
CS Dental Employee

Re: Charting Issue - Palatal Veneers

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I believe this is a duplicate post that has already been answered here: https://community.carestreamdental.com/t5/R4/Palatal-Veneers/m-p/20910#M1931

If we can be any more help please let us know

Kind Regards
Liam Rushton

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1 Reply
CS Dental Employee
CS Dental Employee

Re: Charting Issue - Palatal Veneers

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I believe this is a duplicate post that has already been answered here: https://community.carestreamdental.com/t5/R4/Palatal-Veneers/m-p/20910#M1931

If we can be any more help please let us know

Kind Regards
Liam Rushton

View solution in original post