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westport
Canine II

Denplan Radiographs

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Anyone else finding the inability to add additional radiographs to open Denplan treatment plans frustrating.

I keep getting a message popping up which tells me that "the rule" is only one can be added to a treatment plan.

Am I just missing something simple?

 

4 Replies
CS Dental Employee
CS Dental Employee

Re: Denplan Radiographs

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Hello,

Thank you for your question, the treatment code you are adding will be set up to only allow one occurence of it per treatment plan. Follow the guide at the below link to edit the treatment code in question and ensure there is a tick in the box for 'Multiple Occurences Allowed'. This change will only take effect on new Treatment Plans that you open after the edit.

https://community.carestreamdental.com/t5/R4-Documentation/How-to-add-and-update-treatment-codes/ta-...

Kind Regards

Jon

westport
Canine II

Re: Denplan Radiographs

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Thanks Jon.
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CS Dental Employee
CS Dental Employee

Re: Denplan Radiographs

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Hello

If you log in to R4 Clinical admin, select Denplan codes, then find the radiograph in the list, select and edit, you will see there is an option multiple occurrences allowed. Hope this helps

westport
Canine II

Re: Denplan Radiographs

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Thanks sleightpa
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