EDI Responses

[aneebos]

This is s response I got for one of our patient's claim that was rejected.

200 - Unable to send due to XML validation errors.
 - The 'http://www.eps.nds.scot.nhs.uk:PreviousCaseID' element is invalid - The value '00006370' is invalid according to its datatype 'http://www.eps.nds.scot.nhs.uk:PreviousCaseIDType' - The Pattern constraint failed. Error not contained within response xml

Can you explain what is wrong here? 

Regards 

Annibale

[melinaoliver]

Hi Annibale

If you can check the postcode on the claim for me. I have seen this where the postcode is not a match. For example on the claim the post code read SG1 2EFF

If you need further assistance please let me know I am happy to call your office or you can call me on 08452302451 option 1

[aneebos]

Hi the post code is correct.

Any other thoughts?

Annibale

[melinaoliver]

Hi Annibale

If you can call me on the helpdesk number this afternoon I can dial onto your computer and have a look what is bringing this message.

My number is 0845 230 2451 option 1, If you can ask for Melina Oliver I will look into with you.

Mel