This is s response I got for one of our patient's claim that was rejected.
200 - Unable to send due to XML validation errors.
- The 'http://www.eps.nds.scot.nhs.uk:PreviousCaseID' element is invalid - The value '00006370' is invalid according to its datatype 'http://www.eps.nds.scot.nhs.uk:PreviousCaseIDType' - The Pattern constraint failed. Error not contained within response xml
Can you explain what is wrong here?
If you can check the postcode on the claim for me. I have seen this where the postcode is not a match. For example on the claim the post code read SG1 2EFF
If you need further assistance please let me know I am happy to call your office or you can call me on 08452302451 option 1
If you can call me on the helpdesk number this afternoon I can dial onto your computer and have a look what is bringing this message.
My number is 0845 230 2451 option 1, If you can ask for Melina Oliver I will look into with you.