This is s response I got for one of our patient's claim that was rejected.
200 - Unable to send due to XML validation errors.
- The 'http://www.eps.nds.scot.nhs.uk:PreviousCaseID' element is invalid - The value '00006370' is invalid according to its datatype 'http://www.eps.nds.scot.nhs.uk:PreviousCaseIDType' - The Pattern constraint failed. Error not contained within response xml
Can you explain what is wrong here?
Regards
Annibale
Hi Annibale
If you can check the postcode on the claim for me. I have seen this where the postcode is not a match. For example on the claim the post code read SG1 2EFF
If you need further assistance please let me know I am happy to call your office or you can call me on 08452302451 option 1
Hi the post code is correct.
Any other thoughts?
Annibale
Hi Annibale
If you can call me on the helpdesk number this afternoon I can dial onto your computer and have a look what is bringing this message.
My number is 0845 230 2451 option 1, If you can ask for Melina Oliver I will look into with you.
Mel
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
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