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aneebos
Canine III

EDI Responses

This is s response I got for one of our patient's claim that was rejected.

200 - Unable to send due to XML validation errors.
 - The 'http://www.eps.nds.scot.nhs.ukSmiley TonguereviousCaseID' element is invalid - The value '00006370' is invalid according to its datatype 'http://www.eps.nds.scot.nhs.ukSmiley TonguereviousCaseIDType' - The Pattern constraint failed. Error not contained within response xml

Can you explain what is wrong here? 

Regards 

Annibale

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3 Replies
melinaoliver
Canine II

Re: EDI Responses

Hi Annibale

 

If you can check the postcode on the claim for me. I have seen this where the postcode is not a match. For example on the claim the post code read SG1 2EFF

 

If you need further assistance please let me know I am happy to call your office or you can call me on 08452302451 option 1

aneebos
Canine III

Re: EDI Responses

Hi the post code is correct.

Any other thoughts?

Annibale

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melinaoliver
Canine II

Re: EDI Responses

Hi Annibale

 

If you can call me on the helpdesk number this afternoon I can dial onto your computer and have a look what is bringing this message.

My number is 0845 230 2451 option 1, If you can ask for Melina Oliver I will look into with you.

 

Mel