cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
hkaranam
Canine II

How to revert the auto-completed procedures to active state

The procedures which were autocompleted are not displayed in the treatment tab in Carestream, These are only available to view in audit log for a specific user. Please advise where to find these autocompleted procedures and how to revert them to active status.
0 Kudos
Reply
2 Replies
CS Dental Employee
CS Dental Employee

Re: How to revert the auto-completed procedures to active state

Hi,

Thank you for your post.

All treatment items are displayed in the treatment tab on the patient's record regardless of whether they were completed manually or using the Autocomplete feature.

If you wish to revert an item of treatment back to the active status then, from the Treatment Tab on the patient's record select the item of treatment that you wish to set as active and then click the 'Uncomplete' button at the bottom of the screen.

If the course of treatment has been completed, then the course has to be uncompleted before an item of treatment can be uncompleted.

To do this, from the Treatment tab of the patient's record place a tick against Show Old Plans to display all completed courses of treatment.  Select the relevant course in the top panel and then click the 'Uncomplete' button in the centre of the screen.  Select the relevant item of treatment in the bottom panel and then click the 'Uncomplete' button at the bottom of the screen.

If this does not resolve your issue then please let me know.

Regards

Stephen

hkaranam
Canine II

Re: How to revert the auto-completed procedures to active state

Hi Thanks for reply, we have been doing this for manually completed plans where we select the show old plans and check the treatment procedure to be uncompleted. in this case we are unable to find in treatment tab for procedures completed with Autocomplete. We can see the users audit log and find them , but the audit log does not give us any option to uncomplete / edit the treatment plan/ procedures. Please advise.
0 Kudos
Reply