Hi, as part of the new NHS Toolkit I am required to ensure staff are aware of the way that R4 monitors and tracks there activity. I know we can see who makes an appointment, who deleted it, who added a treatment note etc, but is there any other tracking that goes on that is not evident eg. is there a tracker that shows if a patients notes were opened and if so by what user and when or if a patient record was printed by someone and when?
Thank you for your question, my suggestion would be to look in the System Audit Log to check what it is possible to report on regarding user activity. You can do that by following the below instructions (for example did you know all user Log on/Log off times are audited in there?)
1. From the Main Menu of R4+ click on [Utilities]
2. Click on [Display Audit Log]
3. Click on the Actions drop down, this displays all actions that can be reported on.
Hope the above helps.