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etiene
Canine II

Lon invoice printout

Good afternoon,

There is a client that has a long invoice of more than 30 lines.

When I print the invoice it just get the balance brought forward and then the last few treatments.

How can I print the invoice in full to display all the treatments and not just the balance brought forward?

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3 Replies
matthewbridge
CS Dental Employee
CS Dental Employee

Re: Lon invoice printout

Hi @etiene,

Many thanks for your post.

Is this just affecting the one PC?

If you complete the below does this resolve it?

1- Go into the patients chart
2- Select "File
3- Select "Print Setup"
4- At the bottom under "General Options" is there a tick in print duplicate dentures and bridges as a single entry, is so untick and try again

Regards

Matt

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etiene
Canine II

Re: Lon invoice printout

No its not just one PC i think its a flaw in the invoice template it only prints first 20 lines
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matthewbridge
CS Dental Employee
CS Dental Employee

Re: Lon invoice printout

Hi @etiene,

I have just tested this on my R4 and added 36 items and all display on the invoice fine.

Are you able to private message me your account number and we can investigate what is happening with your data.

Regards

Matt

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