I have just had an FP17O for orthodontic treatment start rejected with the following response from the NHS BSA:
'Mandatory Treatment Proposed indicator missing'
I can't find any sign of this indicator on the form. How do I get this form accepted?
Thank you for your message, we are aware of this issue and are currently investigating this as a matter of urgency.
We apologise for any disruption this may cause and will aim to roll out a solution ASAP