cancel
Showing results for 
Search instead for 
Did you mean: 
robert1523
Canine II

New use hawing problems with automatic screen resize when opening R4

Jump to solution

Hello

We recently created a new user for one of our staff. The first week it all worked ok however now when longing in and trying to open the appointments window the entire window is resized to look very small and in one corner. The error we get is modDisplay::ResizeTheControls  Invalid propertu value.

All other users have no problems. Thank you

 

0 Kudos
Reply
3 Replies
Highlighted
robert1523
Canine II

Re: New use hawing problems with automatic screen resize when opening R4

Jump to solution

I would need to add one thing. We went into Settings - Display and selected the best fit option. That did not work.

0 Kudos
Reply
stuarttitmuss
Canine III

Re: New use hawing problems with automatic screen resize when opening R4

Jump to solution

Hello Robert,

Unfortunately this is an issue we are aware of and is currently logged in our system as DE19878

Luckily the workaround is fairly simple, and is as follows:

  1. Go to Main Menu of R4
  2. Select 'Edit' > 'Settings'
  3. Click on the 'Display' tab
  4. Select the resolution that is not currently selected
  5. Restart R4

 

Regards,

Stuart

 

Dabro
Canine II

Re: New use hawing problems with automatic screen resize when opening R4

Jump to solution
I had a similar problem, but now everything works without errors. Apparently the developers have fixed it.
AMD Catalyst Control Center (32x-64bit) http://amd.catalyst-control-center.ideaprog.download/
0 Kudos
Reply