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Canine II

On hold for an hour

Hi Is any one there??

 

I have been on hold for 1 hour couldn't wait any longer 

Glencairn Dental Practice CH63 7PJ

01516453371option 4

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Moderator
Moderator

Re: On hold for an hour

Good Afternoon, 

My apologies that you have had a long wait on the phone. With all of our customers returning to work and with Scottish Fee updates hitting concurrently we are assisting as many customers as possible. 

Should you need to contact us and are calling from a mobile you can use 0330 094 8194 to avoid calling the 0845 number. 

If you would like to IM me with the issue you are experiencing i will arrange fo you to be contacted by a member of the Support team. Please be aware that i cannot make any guarantee about the timeliness of this call. 

Kind Regards

Matt

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Canine II

Re: On hold for an hour

I have tried on numerous occasions today, been on hold for 2 hours

 

I would be grateful if someone could call tomorrow 01516453371 option 4 

 

Thanks

 

Helen

 

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Re: On hold for an hour

@m_chew ,

Can you please Direct message my inbox and let me have your account details and i will try and arrange a call back for you. 

Kind Regards

Matt

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