Palatal Veneers

[inspiredental]

hi there 

I have spoken to helpdesk who was not able to resolve my query and suggested I ask on the Exchange as this might be a design issue. 

We are trying to chart palatal veneers. There is no open to choose choose surfaces when charting veneers and as such a new code was created for " palatal veneers" - the problem is it doesnt show up as a veneer on the chart only in the description. In order for us to talk the patient through the treatment plan , it is important that it shows up on the chart as a veneer. The technician helping suggested that we add it as a composite filling so that it shows up in the chart , and yes it does show up as a filling but not a veneer. The problem is that if it shows up looking like a filling there is no way to distinguish between a filling and a palatal veneer. 

IF you click on a normal veneer it comes us on the buccal side as a veneer on the chart, surely there must me a way of doing exactly the same but showing up on the chart on the buccal side ?

Help will be appreciated.

[liamrushton · Accepted solution]

This is not currently possible inside the R4 Practice management system
I agree with the helpdesk that the only solution would be to have a filling code named "Palatal Veneer" and yes while it will display on the chart as a filling, on the clinical notes it will of course show as Palatal Veneer.

If you think this would be a good idea for the development team to add in the future, please make a post on the ideas page: https://community.carestreamdental.com/t5/PRODUCT-IDEAS/idb-p/practicemanagementideas

For more information on creating your own codes please look at the R4 Knowledge base: https://community.carestreamdental.com/t5/R4-Documentation/CS-R4-Adding-a-New-Treatment-Code/ta-p/91...