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EDS-Edinburgh
Canine II

Patient notes

We are new to R4+ (week 1) and are having problem entering patients notes who are being seen by multiple clinicians on the same day or even the same clinician but at different times.

how do we enter the notes as different appointments other that just today? I am not sure if I am missing something but any help would be great.

many thanks

Gemma

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CS Dental Employee
CS Dental Employee

Re: Patient notes

Good Morning Gemma

All notes go on the right hand side of the chart. Make sure that the dentists are not locking there notes as this will stop others from making changes to notes on that day. If you leave the notes unlocked at each visit, each dentist should be able to add there bits to the same day.

If it is not letting you type extra notes on the same day, are you getting any messages on screen? can you share a screen shot of what happens if people try and type notes in after someone else?

 

Kind Regards

Liam Rushton