Showing results for 
Search instead for 
Did you mean: 
Canine III

Problems with Claims Involving treatments on referral


We have problems with treatments being marked as on referral being processed incorrectly. I have called the help desk 3 months ago who have said its with development. Its now been 3 months and no one has contacted me.

Called today and informed they can't do anything as its with development. I would have assumed a software bug that prevents claims being processed correctly by the BSA would be a priority.

Please can some one get back to me with some help as I am having no luck with the help desk. We have claims stacking up. 

0 Kudos
1 Reply
CS Dental Employee
CS Dental Employee

Re: Problems with Claims Involving treatments on referral

Hi Samir,

I will contact your practice in regards to this issue.

Kind Regards