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dclavin
Canine II

Problems with Document Manager

Hi

Is anyone else experiencing problems in that when they generate a template via 'comms' and complete it, that it saves the completed document back into the Document Manager, so when it is generated again via 'comms' the previous patients details are in the document

Thank you

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matthewbridge
CS Dental Employee
CS Dental Employee

Hi @dclavin,

Many thanks for your post.

Sorry to hear you are having these issues with your system. This is a technical issue that needs investigating further by our support team.

If you can private message me your account number/post code and I can get a member of the team to call. Alternatively if you call the helpdesk on 0330 094 8194 and we will be happy to help.

Regards

Matt

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