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anthonyinman
Canine II

R4+: Print Treatment Plan

Is there any way to speed up the time it takes from clicking on print a treatment plan until it actually prints?

Thanks

Anthony

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5 Replies
CS Dental Employee
CS Dental Employee

Re: R4+: Print Treatment Plan

Good afternoon Anthony,

 

Would you be able to provide a phone number please and we will get in contact with you in regards to this?

 

Kind regards

Ashleigh

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Community Manager
Community Manager

Re: R4+: Print Treatment Plan

@ashleighcole we received @anthonyinman response to our The Exchange inbox since the message was replied to through email and not here. Reposting here for you.

Thanks Ashleigh,

My number is 01202 397074

Kind regards 

Anthony Inman

 

Pinterro
Canine II

Re: R4+: Print Treatment Plan

Hi Team , we are currently experiencing print times of 35 seconds for treatment plans (clinical+) . Is there any way to reduce the print time ?

Regards

Chris B

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Community Manager
Community Manager

Re: R4+: Print Treatment Plan

@ashleighcole do you have any tips or info you could provide @Pinterro?

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CS Dental Employee
CS Dental Employee

Re: R4+: Print Treatment Plan

Hi Chris,

We have experienced this issue before and could be down to a couple of reasons, if youve had a new server then this could be the reason why, alternatively it could be your local office account not being signed on, do you have an account number or phone number and we will contact you to investigate either one.

Kind Regards

Matt
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