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Teeth
Canine II

Recall report for Dental Hygenist

R4 originally created a report on query wiz last year. When i try to create it now it has no data ?

Why are we unable to have a phone conversation now with R4 were they diall in and help you out. ?

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3 Replies
matthewbridge
CS Dental Employee
CS Dental Employee

Re: Recall report for Dental Hygenist

Hi @Teeth,

Many thanks for your post.

What is it that you wish the query to show, it could well be that the query has set fields in this that we can amend?

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Teeth
Canine II

Re: Recall report for Dental Hygenist

During the summer one of your colleagues created a Query Wizard for Patients with Postponed appointment's with the Hygienist. We printed this list and have been rebooking these patients. But now we could do with a new list of patients that have not had an appointment. ?

 

THANK YOU 

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liamrushton
CS Dental Employee
CS Dental Employee

Re: Recall report for Dental Hygenist

Good Afternoon

The easiest way to get this information, so patients who had a postponed appointment but have not been rebooked would be to run the did not attend report. 
For more information on the did not attend report, please see the R4 Knowledge base article: https://community.carestreamdental.com/t5/R4-Documentation/CS-R4-How-to-find-out-the-number-of-Cance...

Hope that helps

Kind Regards
Liam Rushton
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