Hi, I'm trying to figure out how to run a report/query so that I can find a list of patients with a recall set in a particular month in the past e.g. April 2020. This is so I can then start to book in the covid cancelled patients in the correct order.
The "Patient who did not attend" report may be what you're looking for. It will display all patients cancelled between a date range and who haven't rebooked.
Details on this report can be found here: https://community.carestreamdental.com/t5/R4/Important-Covid-19-Closures-How-to-Guide/m-p/17197
If you need more help please let me know.
In addition to Liam's answer, if you need to see a list of patients who were due a recall in a particular month and have not been seen since, you can do this from the Recall Patients screen.