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Canine II

Run a report for recalls set in the past (i.e. to pick up those cancelled due to covid)

Hi, I'm trying to figure out how to run a report/query so that I can find a list of patients with a recall set in a particular month in the past e.g. April 2020.  This is so I can then start to book in the covid cancelled patients in the correct order.

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CS Dental Employee
CS Dental Employee

Good Afternoon

The "Patient who did not attend" report may be what you're looking for. It will display all patients cancelled between a date range and who haven't rebooked. 
Details on this report can be found here:

If you need more help please let me know.

Kind Regards
Liam Rushton
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In addition to Liam's answer, if you need to see a list of patients who were due a recall in a particular month and have not been seen since, you can do this from the Recall Patients screen.

  • From the Appointment Book click View
  • Select Recall Patients
  • In the Recall Status box select Non-booked recalls, recall letter not sent
  • In the Display recalls up to the end of box, use the button to go back to the required month
  • Tick the Limit Results to box and type 1 in the months box
  • Click Search
  • You can now print the list of patients who were due a recall in that specific month




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