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amandahouston
Canine II

SDR update

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Following our SDR Scottish update when we search for a patient we have lost the scheme type - it is showing pt title, ie Mr, Mrs 

As a mixed practice this information is useful to us - can I correct it my end?

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cophin
CS Dental Employee
CS Dental Employee

Sorry to her this has happened, due to how the search grid works this can happen on rare occasions in an update but is very very easy to correct.

on the patient search screen if you right mouse click anywhere on the headers shown on the grid and choose "table properties..." you will see a button labelled "Reset" in the lower left, click this then click "Reset All".

this will allow the grid to realign the fields and all will be back to normal.

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cophin
CS Dental Employee
CS Dental Employee

Sorry to her this has happened, due to how the search grid works this can happen on rare occasions in an update but is very very easy to correct.

on the patient search screen if you right mouse click anywhere on the headers shown on the grid and choose "table properties..." you will see a button labelled "Reset" in the lower left, click this then click "Reset All".

this will allow the grid to realign the fields and all will be back to normal.

Thank you.

Resolved 

Very impressed!