Hi, We are currently using CS Imaging and we have also used R4 in the past. Our C drive shows full and the problem seems to be the SYS2000_log file. It is somehow 700Gb in size. Any ideas what can we do about it? Thank you.
Hi Matt, unfortunately we don't have a support contract as we no longer use R4. We still use CS imaging. I called the technical team and because there is not a support contract in place, they could not help me.
Hi @robert1523,
Many thanks for your post.
The work needs to be completed by our technical team, please call on 0330 094 8194 and we will get this issue resolved.
Regards
Matt
Hi @matthewbridge , unfortunately we don't have a support contract as we no longer use R4. We still use CS imaging. I called the technical team and because there is not a support contract in place, they could not help me.
Hi @robert1523,
Apologies I wasn't aware there was no support contract in place.
You are able to do a SQL reduction on log files, I would recommend you reach out to your IT support who should be able to complete this or google how to reduce SQL logs. I don't feel confident publishing how to complete this on a public forum in case someone else copies.
Take caution when completing any actions like this and always speak to IT support.
Regards
Matt
Carestream Dental LLC
3625 Cumberland Blvd. Ste. 700
Atlanta, GA 30339
© 2019 Carestream Dental, LLC. All Rights Reserved