cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
TottonDental
Canine II

Scanning Document into R4

Good morning, is there a way to scan documents into R4 from a connected printer?

We are able to print from R4, but 'Scan Settings' won't allow us to make changes. I am wondering if this is because the server is hosted remotely, as when trying to import it doesn't access files stored locally.

Many thanks!

0 Kudos
Reply
3 Replies
thomaslinehan
Canine II

Re: Scanning Document into R4

Hi there, you need to be logged into R4 as an administrator to make changes to that setting. As for why, it makes no sense me either!
0 Kudos
Reply
TottonDental
Canine II

Re: Scanning Document into R4

Thanks for your response. Our manager doesn't have admin access unfortunately, but have left it with out HQ. Seems strange that all our practices don't use it, as it would save a lot of time fighting to find paperwork!

0 Kudos
Reply
CS Dental Employee
CS Dental Employee

Re: Scanning Document into R4

Hello,

Thank you for your question, if your server is hosted remotely I believe you will need an addtional piece of software to allow you to scan. if your Head Office liases with your Account Manager I am sure they will be able to find a solution.

Kind Regards

Jon

0 Kudos
Reply