Schemes Tab - Can't see Exemption Box

[Henda100]

I wonder if you can help? When i press on the Schemes tab I can't see the box of drop downs in the bottom left corner. It's almost like there is a blank screen over it

[matthewbridge]

Hi @Henda100,

Many thanks for your post.

It sounds like a DPI setting issue, R4+ only works well on 100%. This is a setting outside R4. If you right click on your desktop background and go to display settings. Look for the scale section and ensure it is on 100%. If not change and then restart the PC.

The size of R4+ may then change slightly, you'll need to select the best fit by going to - Main Menu > Edit > Settings > System 1 > Select Best Fit.

If that doesn't resolve the issue we will need to remote access your PC, please call the helpdesk on 0330 094 8194.

Regards

Matt

[lg1964]

ive got the same issue , i'll have to call up 

[dannistocks]

Good afternoon,

Many thanks for your post, we have since realised that this is a defect. It's been escalated to our development department. If you close down the patient and re-open it will reset and you can continue to make changes.

I hope this helps.

Kind Regards,

Danni