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Moderator
Moderator

Re: Scotland Fee Update - June 2020

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Hi Lisa, 

We have a  member of our team contacting you shortly. 

Many Thanks

Matt

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Canine II

Re: Scotland Fee Update - June 2020

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I have downloaded the file and extracted them but then nothing happens. Can you help. On hold to Carestream for advice. 

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Canine II

Re: Scotland Fee Update - June 2020

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I have updated to the new SDR but no codes for extractions

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Moderator
Moderator

Re: Scotland Fee Update - June 2020

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Hi, 

Code 2101 is covered in the PDF notes with the fee update. Please see below:

mtones_0-1593434628012.png

I've attached the PDF for you to read. 

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Canine II

Re: Scotland Fee Update - June 2020

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Hi 

 

 

i am on the phone last 40 minutes as i need update 8.1 before i will be able instal sdr for scotland.

why haven't i received this update by post, i am a bit disappointed as i am paying a lot of money every month.

how long will i be on the phone?

 

 

Regards

 

Jack

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Canine II

Re: Scotland Fee Update - June 2020

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Hi 

 

 

could you put update 8.1 so we can install it before sdr for scotland can be installed as well?

 

 

Regards

 

Jack

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Canine II

Re: Scotland Fee Update - June 2020

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Hi there, I'm currently trying to get through on the phone but I am having difficulty. We have updated our system to update 8.1.0.1 and have done the fee code update but once logged into R4 the new fee codes aren't working and the old ones have disappeared.

@ianpye 

Thanks Rachel

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Moderator
Moderator

Re: Scotland Fee Update - June 2020

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@Rkerr ,

 

Please see PDF document which is in the ZIP file for 8.1.1.

Please consult this for changes to codes and i you still have an issue we will be glad to help. 

I have attached the PDF to this reply. 

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Canine II

Re: Scotland Fee Update - June 2020

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Please tell us how to proceed, we are on version 7.0.2.  We have not received any updates this year.

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Canine II

Re: Scotland Fee Update - June 2020

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hi do I get an update - haven't received one yet

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